In-Stock Items

If a product is shown as In stock, it is available for immediate dispatch, subject to successful payment and order processing.

Stock may be held at one of our UK distribution centres or supplied directly from a manufacturer or distributor. In stock does not necessarily mean the item is available for collection from our Birmingham trade counter. Please wait for confirmation of the collection location before travelling.

Standard delivery normally arrives within 2–3 working days from dispatch. Where available, you may also select:

• Priority Delivery — Arrives the Next Working Day from Dispatch
• Free Standard Delivery — Arrives 2–3 Working Days from Dispatch

Orders placed before 2:00pm on a working day may be processed the same day, although this cannot be guaranteed during busy periods.

Available-to-Order and Back-Ordered Items

Products shown as Available to order, On back-order or Out of stock are not available for immediate dispatch.

Where we have received an expected dispatch date from the supplier, this will be displayed on the product page. Where a confirmed date is unavailable, an estimated lead time may be shown based on the product brand and our latest stock information.

Delivery times begin after the item has been dispatched. For example, an item with an expected dispatch date of 21 August would normally arrive 2–3 working days after that date when Standard Delivery is selected.

All expected dispatch dates and lead times are estimates and may change due to supplier availability, manufacturing delays, customs clearance, stock allocation, port delays, courier disruption or other circumstances outside our control.

Stock Location

We use distribution centres throughout the UK, and some products are dispatched directly by the manufacturer or supplier. The product page may provide general stock-location guidance based on the product brand or supplier group.

Please contact us if you need to confirm the exact dispatch or collection location. Products must not be assumed to be available at our Birmingham trade counter until collection has been confirmed by our team.

Checking Delivery Costs

A delivery calculator is available on eligible product pages. Enter your delivery postcode to view the available delivery methods and costs before adding the item to your basket.

The final delivery charge will also be displayed in your basket and at checkout. Delivery charges depend on the product, delivery location, shipping class and selected service.

Free Standard Delivery

Free Standard Delivery is available on qualifying website orders with a basket value of £250 or more for delivery to eligible UK mainland addresses.

Promotional delivery offers may also apply to selected products or brands. Any qualifying promotional option will be shown separately at checkout.

Free-delivery promotions apply only where their stated conditions have been met and may not apply to quotations, pro forma invoices, telephone orders, marketplace orders or deliveries outside the qualifying area.

Multiple Items and Separate Deliveries

Orders containing multiple products may be dispatched from different warehouses or suppliers. This means your order may arrive in more than one delivery and may be handled by different couriers.

You will receive dispatch information as each part of your order is sent. Separate deliveries do not necessarily mean that any items are missing.

Trade Counter Collection

Collection is available from our trade counter at:

Compressed Air Systems UK
15 Fortnum Close
Kitts Green
Birmingham
B33 0LG

Please wait until we have confirmed that your order is ready and available at Birmingham before travelling. Some products are held at alternative UK distribution centres or supplied directly by the manufacturer and cannot be collected from our Birmingham trade counter.

Our normal opening hours are:

• Monday–Friday: 8:00am–4:30pm
• Weekends and bank holidays: Closed

Deliveries Outside Standard UK Mainland Areas

Additional delivery charges and longer transit times may apply to:

• The Scottish Highlands and Islands
• The Isle of Wight
• The Isle of Man
• Northern Ireland
• The Channel Islands
• Other offshore or remote postcode areas

The correct delivery charge will be displayed at checkout where the destination is supported. Please contact us before ordering if you are unsure whether additional carriage will apply.

Delivery Addresses and Instructions

Orders can be delivered to residential, commercial and operational sites, including factories, hospitals, airports, prisons and public-sector premises, subject to courier access and any site-specific restrictions.

Please provide complete delivery information at checkout, including the business or site name, contact telephone number, access restrictions and any relevant booking-in requirements.

Where you ask a courier to leave goods unattended or in a nominated safe place, this is done at your risk. Compressed Air Systems UK cannot accept liability for loss or theft after delivery has been completed in accordance with your instructions.

Courier Deliveries

Most orders are delivered by courier. Tracking information will be provided where available once the order has been dispatched.

Deliveries normally take place between 7:00am and 5:00pm on working days, although exact times cannot usually be guaranteed. A signature may be required.

If no one is available to accept the delivery, the courier may leave instructions explaining how to rearrange delivery or collect the parcel. Additional charges may apply where repeated delivery attempts are required.

Bank Holidays and Seasonal Delays

Couriers do not normally deliver on UK bank holidays. Orders placed around bank holidays, Christmas, New Year or other peak periods may take longer to process and deliver.

Please allow additional working days during these periods. Any expected dispatch date shown on the product page remains an estimate and may be affected by seasonal supplier and courier delays.

Urgent Orders

If your requirement is urgent, please contact us before ordering so we can check current availability, confirm the stock location and advise whether an expedited delivery service is suitable.

Call 0121 753 3330 or email [email protected].

Warranty & Product Support

Compressed Air Systems UK and Tanair Compressors are committed to supplying dependable products and providing clear, practical support if a problem arises.

Many products are supplied with a 12-month manufacturer’s warranty, although the exact warranty period, scope and conditions vary depending on the product, brand and manufacturer.

Please refer to the product description, quotation, order documentation or manufacturer’s literature for the warranty that applies to your purchase. If the warranty period is important to your buying decision, please contact us before ordering and we will confirm the applicable cover where possible.

What the Warranty Usually Covers

Manufacturer warranties normally cover faults caused by defects in materials or workmanship during normal use and within the stated warranty period.

Where a valid warranty fault is confirmed, the remedy may include:

• Technical guidance or troubleshooting
• Repair of the affected product or component
• Replacement of a faulty component
• Replacement of the product where repair is not appropriate
• Referral to the manufacturer or authorised service agent

The appropriate remedy will depend on the nature of the fault and the applicable manufacturer’s warranty terms.

Information We May Need

To assess a possible warranty claim, please provide as much of the following information as possible:

• Your order number, invoice number or proof of purchase
• The product name and SKU
• The model and serial number
• A clear description of the fault
• When the issue first occurred
• Photographs or video showing the problem
• Details of the installation and operating conditions
• Service and maintenance records where applicable
• Details of any troubleshooting already carried out

Providing complete information can help us identify the issue more quickly and avoid unnecessary delays.

Warranty Exclusions

Warranty cover does not normally apply where a fault or failure has been caused by:

• Incorrect installation, wiring or commissioning
• Use outside the manufacturer’s stated operating limits
• Misuse, neglect, overloading or accidental damage
• Inadequate ventilation or unsuitable environmental conditions
• Water, dirt, dust, corrosion, contamination or moisture ingress
• Failure to carry out routine servicing or maintenance
• Use of incorrect lubricants, filters, parts or consumables
• Normal wear and tear
• Unauthorised repair, alteration or dismantling
• Damage caused during transportation after delivery
• Use of the product for an unsuitable application

Service Parts and Consumables

Routine service items and consumable parts are not usually covered by warranty unless they are shown to have been defective at the time of supply.

Examples may include:

• Filters
• Belts
• Lubricants
• Seals
• Drain components
• Wear parts
• Routine service kits

Inspection and Return of Goods

Products must not be returned without prior authorisation from our team.

We may ask for photographs, video, test results or further information before arranging an inspection or return. Where a product needs to be returned, we will provide the appropriate instructions.

If inspection confirms that the issue is not covered by warranty, charges may apply for inspection, collection, delivery, labour, parts or return carriage.

Installation and Servicing

Some products must be installed, commissioned and maintained by a suitably competent person. Failure to follow the manufacturer’s installation, servicing or maintenance requirements may invalidate the warranty.

Where service records are required as part of the manufacturer’s warranty conditions, these should be retained for the full warranty period.

Labour, Travel and Consequential Costs

Unless expressly stated otherwise, manufacturer warranty cover may be limited to the repair or replacement of the faulty product or component.

Costs such as labour, site attendance, travel, collection, reinstallation, loss of production, downtime or other consequential losses may not be included.

FSN Group Screw Compressor Warranty

As of March 2026, screw compressors supplied under FSN Group-associated brands and purchased online through an authorised reseller are generally supplied with a 12-month warranty.

This applies to screw compressors only and does not automatically apply to every product within the associated brands.

How to Contact Us

If you believe your product has developed a fault, please contact us as soon as possible.

Contact our support team
Call: 0121 753 3330
Email: [email protected]

We will review the information provided and explain the next steps clearly and fairly.

Nothing in this warranty information affects your statutory rights.

Service Parts, Lubricants & Technical Support

We can assist with service kits, replacement components, high-quality lubricants and other spare parts for the product shown above.

To help us identify the correct part as quickly as possible, please include the product SKU, model number or serial number when contacting us. Photographs of the existing component can also be helpful where identification is uncertain.

Our experienced team can provide guidance on suitable parts, routine servicing requirements and product compatibility.

Contact our team for assistance, or call 0121 753 3330.

Please note that replacement parts should be selected and fitted by a suitably competent person. Incorrect parts or installation may affect product performance, safety and warranty coverage.

About Compressed Air Systems UK

Compressed Air Systems UK has been supporting customers with compressed air equipment, parts and services since 1992.

With more than 30 years of industry experience, we provide practical, knowledgeable support to businesses across the UK, helping customers select, maintain and improve their compressed air systems.

Our Products

We supply a wide range of compressed air equipment, including:

• Rotary screw compressors
• Piston compressors
• Portable compressors
• Air receivers
• Refrigerated air dryers
• Filtration and condensate equipment
• Pipework systems
• Service kits, lubricants and replacement parts
• Air tools, hoses and compressed air accessories

Our Tanair range includes energy-efficient compressed air solutions designed to provide dependable performance, straightforward support and excellent value.

Installation, Service & Support

In addition to equipment supply, our services include:

• Compressed air system installations
• Aluminium and galvanised pipework installations
• Routine servicing and planned maintenance
• Emergency breakdown assistance
• Fault finding and repairs
• Air leak detection and energy audits
• Pressure Systems Safety Regulations support
• Technical advice and system selection

We work with industrial, commercial and public-sector customers, including manufacturing facilities, hospitals, prisons, emergency services, shopping centres and specialist engineering sites.

Why Choose Us?

• Trading since 1992
• Nationwide UK support
• Experienced compressed air specialists
• 24/7 emergency breakdown assistance
• Trade counter collection available in Birmingham
• Wide product and spare-parts range
• Practical technical support before and after purchase

Find Out More

Download our introduction brochure to learn more about our products, services and capabilities.

View the Compressed Air Systems UK Introduction Brochure

For further assistance, please contact our team or call 0121 753 3330.