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The Importance of Service Contracts & 24/7 Support

The Importance of Service Contracts and 24/7 Support in Preventing Air Compressor Failures

The Importance of Service Contracts & 24/7 Support
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Compressed Air Systems UK

If your business uses an air compressor, it is essential to keep up with maintenance and servicing to ensure that your equipment is properly maintained under the Compressed Air Regulations Act 1996.

Air compressors play a crucial role in a variety of industries, including manufacturing, food production, and automotive assembly. Their reliability and efficiency in providing compressed air make them essential for many operations, from powering pneumatic tools to facilitating complex production tasks.

For example, In the food and beverage industry, clean and contaminant-free compressed air is vital for processes such as bottling, packaging, and cooling products. This helps maintain both quality and safety standards. Similarly, in manufacturing, air compressors are key to powering machinery, enhancing productivity, and reducing human error, which in turn streamlines operations.

Our service contracts are designed to protect your investment and ensure compliance with the Compressed Air Regulations and the Pressure Systems Safety Regulations (PSSR). The Work in Compressed Air Regulations 1996 are a set of regulations in the United Kingdom that govern the health and safety of people working with compressed air.

What do the regulations cover?

Under domestic law (the Health and Safety at Work etc Act 1974) employers are responsible for ensuring the safety of their employees and others. This responsibility is reinforced by regulations.

Many of the duties are placed on compressed air contractors. This reflects the practical operation of the industry and recognises the fact that the contractor in charge of the compressed air operations is best placed to manage and control the health and safety risks of such work. The regulations require the appointment of a Contract Medical Adviser to provide occupational health advice on all aspects of the work in compressed air. A requirement for oxygen breathing during decompression was introduced in 2001.

Because of the number of people required to carry out and manage the work the Construction (Design and Management) Regulations 2007 apply to compressed air projects. For most, but not necessarily all, projects the compressed air contractor will be the principal contractor under these Regulations. Additional requirements relating to emergencies, fire precautions and welfare are set out in the Work in Compressed Air Regulations because of the risks and conditions involved.

Why are these regulations important?

Compressed air can cause serious injuries, even at low pressures, as it can enter the bloodstream through skin breaks or body openings, leading to air bubbles in the blood. Therefore, it is crucial for us to inform you of these obligations.

Compressed Air Systems UK recommends servicing your compressor every 2,000 working hours. This is essential because compressed air applications operate more efficiently when the air is clean, dry, and free from contamination. Neglecting routine maintenance can allow contaminants into the compressor, potentially shortening the lifespan of system components and leading to costly repairs and downtime for your operations.

To ensure the longevity, efficiency, and reliability of your compressed air system and its components, maintenance must be performed according to the Original Equipment Manufacturer (OEM) recommendation of servicing every 2,000 hours. Air compressor components have limited lifespans, as outlined in your service contract. For example, an air filter or oil filter typically lasts for 2,000 hours. While they may occasionally exceed this timeframe, continued contamination increases the likelihood of breakdowns.

The Significance of Operational Efficiency and Reducing Downtime

Operational efficiency is crucial since any downtime caused by air compressor failures can lead to significant financial losses. Industries that rely on compressed air often face major challenges when their systems fail, resulting in halted production lines, delayed deliveries, and increased operational costs. Therefore, maintaining optimal performance through regular servicing and timely support is essential to minimize these risks. Our service contracts are vital for many businesses, providing security for their operations and ensuring minimal downtime.

Our service contracts can benefit your business in multiple ways. If you require further information, please don’t hesitate to reach out.

Benefits of a service contract with Compressed Air Systems UK

  • Reduce Electricity Bills

  • Ensure Equipment is correctly maintained under the Compressed Air Regulations Act 1996

  • Ensure Equipment performs at optimum performance and runs efficiently.

  • Ensure Compliance with Pressure System Safety Regulations (PSSR)

  • Eliminate Premature Breakdowns and Eliminate Loss of Production

  • Extend Equipment Life

  • Ensure High Resale Value

Our dedicated teams are always ready to assist, ensuring minimal disruption and maximum efficiency for your operations.

The Importance of 24/7 Assistance

The importance of 24/7 assistance for air compressor maintenance and support cannot be overstated. Continuous support ensures that any issues are addressed promptly, preventing prolonged downtime and safeguarding productivity. With effective support, businesses can protect their operations and enhance overall efficiency, allowing them to concentrate on growth and innovation.

At Compressed Air Systems UK, we recognize the critical need for reliable air compressor systems. We are dedicated to providing comprehensive support to ensure our customers can operate at their best, around the clock. We proudly offer our services to a wide range of areas, including:

  • Herefordshire,
  • High Peak,
  • Hinckley and Bosworth,
  • Kettering,
  • Leicestershire,
  • Lichfield,
  • Lincoln,
  • Lincolnshire,
  • Malvern Hills,
  • Mansfield,
  • Melton,
  • Rutland,
  • Sandwell,
  • Shropshire,
  • Shropshire,
  • Solihull,
  • South Holland,
  • South Kesteven,
  • Staffordshire,
  • Staffordshire,
  • Stoke-on-Trent,
  • Stratford-on-Avon,

Our Service Contract Packages

Our service contract packages offer numerous benefits, and we provide several options for you to choose from. Please keep reading to find out more.

Our Standard Package

Our standard package is tailored for individuals looking to predict future expenses associated with their service visits. It is affordable and includes preventative measures, along with flexible payment options. This package is ideal for those who operate around 4,000 hours per year or less, which is approximately equivalent to working five eight-hour days each week.

Each service visit includes:

Change of serviceable components to include Air Filter, Oil Filter and Separator (as per OEM schedule)
Discounted Genuine Spare Parts and Lubricants
Discounted Labour & Travel Charges @ an agreed rate
Options of 2, 3, 4 or 5-year contracts
Environmental disposal of used Lubricant
A Check of the compressor operations
A check of the drive couplings/ bearings (where applicable)
A check of the auto drains (where applicable)
A check of the electrical terminals
A check for any oil or air leaks
Cleaning of the machine and associated equipment.
Pay-per-visit or Interest-Free Monthly Payments

Our Intermediate Package

Our intermediate package is designed for companies who want to forecast future expenses related to their service visits, including preventative parts as recommended by the original equipment manufacturer (OEM). It is cost-effective and incorporates preventative measures, along with flexible payment options. This package is ideal for those who operate for more than 4,000 hours per year, which is roughly equivalent to working more than five eight-hour days each week.

Each service visit includes:

Change of serviceable components to include Air Filter, Oil Filter and Separator (as per OEM schedule)
Change of remedial parts as per OEM recommendations
Discounted Genuine Spare Parts and Lubricants
Discounted Labour & Travel Charges @ an agreed rate
Options of 2, 3, 4 or 5-year contracts
Environmental disposal of used Lubricant
A Check of the compressor operations
A check of the drive couplings/ bearings (where applicable)
A check of the auto drains (where applicable)
A check of the electrical terminals
A check for any oil or air leaks
Cleaning of the machine and associated equipment.
Pay-per-visit or Interest-Free Monthly Payments

Our Comprehensive Package

Our comprehensive package is tailored for companies looking to forecast future expenses related to service visits. This includes costs for preventative parts recommended by the original equipment manufacturer (OEM) and all unavoidable breakdowns. It is cost-effective and includes preventative measures along with flexible payment options. This package is optimal for companies that operate more than 8,000 hours per year, which is equivalent to working 24/7.

Each service visit includes:

Change of serviceable components to include Air Filter, Oil Filter and Separator (as per OEM schedule)
Change of remedial parts as per OEM recommendations
Discounted Genuine Spare Parts and Lubricants
Discounted Labour & Travel Charges @ an agreed rate
Options of 2, 3, 4 or 5-year contracts
All callouts within the course of the contract
Environmental disposal of used Lubricant
A Check of the compressor operations
A check of the drive couplings/ bearings (where applicable)
A check of the auto drains (where applicable)
A check of the electrical terminals
A check for any oil or air leaks
Cleaning of the machine and associated equipment.
Pay-per-visit or Interest-Free Monthly Payments

We are excited to highlight that we maintain an extensive inventory of spare and service parts for a wide range of compressor manufacturers, ensuring your needs are met promptly and efficiently.

Cost of Air Compressor Failures & Importance of 24/7 Support

Advantages of service contracts and our 24/7 Support

The benefits of our 24/7 assistance are evident:

Reduced Downtime and Associated Costs: Quick response times minimize downtime, helping businesses maintain productivity and reduce financial losses.

Enhanced Operational Efficiency: Continuous support enables businesses to operate smoothly, ensuring that their air compressors function optimally at all times.

Improved Safety and Compliance with Regulations: Regular maintenance and immediate support ensure compliance with safety regulations, protecting both employees and the business.

At Compressed Air Systems UK, we recognize the critical need for reliable air compressor systems and the importance of 24/7 assistance in keeping your operations running smoothly.

Strategies for Establishing a 24/7 Support System

Implementing a robust 24/7 support system for air compressors is essential for ensuring uninterrupted operations. Here are some key strategies for establishing such a system:

In-House vs. Outsourced Support

Businesses must decide whether to maintain an in-house support team or outsource to a specialized service provider.

In-House Support: This option allows for greater control and quicker response times since technicians are readily available on-site. However, it requires significant investment in training and resources. If this is something you are interested in, our team are here to help with facilitating this.

Outsourced Support: Partnering with an external service provider can offer access to a wider range of expertise and resources without the overhead costs of maintaining a full-time team. This can be particularly beneficial for all businesses, regardless of size.

Conclusion

In conclusion, implementing a 24/7 support system for air compressors is not just a luxury but a necessity for businesses that rely on these systems for their operations. By establishing effective strategies, leveraging technology, and ensuring proper training and resources, companies can significantly reduce downtime, enhance operational efficiency, and ultimately save costs.

At Compressed Air Systems UK, we are committed to providing our customers with the support they need to keep their air compressor systems running smoothly, day and night. Our expertise and comprehensive service offerings ensure that your operations can thrive without interruption.

24/7 Support for Your Air Compressors

At Compressed Air Systems UK, we understand that the reliability of your air compressor systems is critical to your operations. That’s why we offer comprehensive 24/7 support tailored to meet your needs. Whether you require immediate assistance, routine maintenance, or expert advice, our dedicated team is here to help you every step of the way.

Why Choose Us?

Factory Trained Engineers: Our engineers have been factory-trained in all aspects of compressed air. Certificates are available upon request.

Immediate Response: Our skilled technicians are available around the clock to address any issues and minimize downtime.

Expertise You Can Trust: With over 30 years of experience in the industry, we provide unparalleled support and knowledge.

Advanced Technology: We utilize the latest monitoring and diagnostic tools to ensure your systems are operating at peak performance.

Get in Touch Today!

Contact Information:

  • Phone: Call us at 01217533330
  • Message: Send us a message through our website or email.
  • Chat: Connect with us through our live chat feature on our website.

We pride ourselves on our responsiveness and 24/7 monitoring to ensure your peace of mind. You can also visit our offices, trade counter, and warehouse at:

Compressed Air Systems UK
Unit 15, Fortnum Close, Birmingham, B33 0LG

Read our Latest Reviews

Richard Vinten
09:46 08 Jan 25
I can't recommend CAS UK enough.We had a Clarke for a couple of years that we abused running it 12 hours a day. We found CAS UK when it needed a repair, and we were very impressed with how quickly they responded and came out to repair and service the machine.Our business started to expand and we needed a large compressor with a proper airlines feeding our machines and work stations. The guys from CAS supplied the new compressor and worked flat out getting the machine and pipe working in.They're a brilliant group of lads with a great work ethic and really easy to communicate with.We'll 100% continue to use and recommend them.
Mike H N Fisher
11:51 04 Dec 24
Excellent firm to deal with.Very efficient at every level.Quite a rare find ~ don't waste the opportunity if you have a need within their expertise. Mike Fisher
LJD Tyres
16:27 28 Nov 24
Turned up this morning, no appointment or nothing, had what i needed in stock and had it fitted in less than 30 mins! sorted me right out getting me back on the road changing tyres! thanks once again cant recommend you enough! see you when i next need you
James Deeming
12:12 11 Oct 24
Can't thank this company enough for getting me back on the road today. From the initial phone call, trying to explain the problem not having a clue what part is called what, the girl who answered knew exactly what I needed. To then arriving 30 minutes later and 2 engineers came out to my van and fixed the problem in minutes. Absolutely brilliant service. Thankyou!!!
Sheikh Mudassar
08:49 18 Sep 23
Very professional help me out this morning immediately to get me back on the road supplied fittings and new compressor 🙏🙏🙏🙏🙏💪💪💪
Harry Draper
21:46 10 Nov 22
Brilliant serviceUsed them for years!Thank youH D
Lewwwyy
21:05 06 Nov 22
Les Owen
22:21 14 Aug 22
Took in what I believed to be a beyond repair compressor. Received back, an as new machine, all physical damage repaired and connector fittings renewed to latest standard.Compressor delivered to my premises in what was a great service by Compressed Air Systems UK. Thanks for a great experience
Jordan Li
17:29 03 Jul 22
I have used CAS for 15 years.Never let me down!Always been brilliant & came out the same day if there is ever an issue.Thank youJordan
Aaron Courtney
08:46 30 Oct 21
Me and my company have been using compressed air systems for around 10 years!Very professional always great advisor for the best machine for what we need, friendly office staff and most of all the knowledge from them is second to none.Would recommend to anyone that needs advise or want to buy the right machine for them.Plus the backup you get is the best.
Amelia Blackwell
10:48 18 Apr 18
What a refreshing team to have as competent suppliers for our leads and compressed air; not once have they given us poor service. They've saved our business; A Gilligan (Coatings) Ltd thousands of pounds per year with new high tech and efficient equipment. Their advice and service supplied over the last 15 year period has been extremely valuable, we would never consider another company for our compressed air services
2WheelsOnly LTD
16:33 15 Apr 18
Had a new compressor fitted a few months ago. Perfect service and amazing aftercare.I was advised well and even advised towards a better value option saving us a chunk of money. Top quality honest service all round...... Thanks again.
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Les Owen
Google
Took in what I believed to be a beyond repair compressor. Received back, an as new machine, all physical damage repaired and connector fittings renewed to latest standard. Compressor delivered to my premises in what was a great service by Compressed Air Systems UK. Thanks for a great experience
Shannon Ali
Trustpilot
Never had one issue with Compressed Air Systems UK I service my 2 compressors 2 times a year as we run 6 days a week & there still like brand new thanks to there maintenance plans Thank you for everything you do for us!
Jordan Li
Google
I have used CAS for 15 years. Never let me down! Always been brilliant & came out the same day if there is ever an issue.
Liam Campbell
Google
Must say the service in this place was excellent 10/10
Aaron Courtney
Google
Me and my company have been using compressed air systems for around 10 years! Very professional always great advisor for the best machine for what we need, friendly office staff and most of all the knowledge from them is second to none. Would recommend to anyone that needs advise or want to buy the right machine for them. Plus the backup you get is the best.
Amelia Blackwell
Google
What a refreshing team to have as competent suppliers for our leads and compressed air; not once have they given us poor service. They've saved our business; A Gilligan (Coatings) Ltd thousands of pounds per year with new high tech and efficient equipment. Their advice and service supplied over the last 15 year period has been extremely valuable, we would never consider another company for our compressed air services
Karl Trevarthen
Trustpilot
From initial phone enquiry through to ordering I was very happy with the service. Product was very good and arrived quickly
2WheelsOnly LTD
Google
Had a new compressor fitted a few months ago. Perfect service and amazing aftercare. I was advised well and even advised towards a better value option saving us a chunk of money. Top quality honest service all round...... Thanks again.
Lee Chapman
Google
Had a new compressor fitted a few months ago? Perfect service and amazing aftercare. I was advised well and even advised towards a better value option saving us a chunk of money. Top quality honest service all round...... Thanks again.
Ray Hussain
Google
Highly recommended, Jason is a star! If he can save you some money he will not like other companies!! Fantastic experience 👍
James
Trustpilot
Great service and very helpful
Sacha Pickford
Google
I have nothing but great things to say about this company, they are fast, efficient, reliable and polite and the list is endless. Would highly recommend and will be using there service for many years to come.
Paul JE
Trustpilot
At THJ we sell & detail the finest cars in the world. So we need the cleanest air possible to help us clean & detail the cars, Compressed air systems uk always do a top job & we have never had one issue, thank you very much guys for all your help & helping up achieve the finishes we do on the cars. Paul JE
Arlind Xhafa
Google
Fantastic service, changed the faulty motor twice to ensure we were happy. Fully recommend
Harry Smith
Google
Excellent customer service, so great to be able to walk into an actual shop and be served by someone who knows what they're on about!
Klaire Louise
Google
Fantastic company, competitive prices and friendly staff. Thank you to all at Compressed Air Systems!
Harry Draper
Trustpilot
Brilliant service when servicing my compressor! Highly recommended Harry D
Daniel Hudson
Trustpilot
Fabulous company! Nothing was a problem, great workmanship, very experienced and knowledgeable. Will always have our business in the future. *****
Phil Kirk
Trustpilot
Fast Delivery No messing about Ordered, Paid and got compressor the next day
Tom
Trustpilot
We're an SME with a large machine shop and recently worked with Jason and his team to get a more efficient compressor installed. They were great throughout the process and really know their stuff. Communication and work quality have been excellent.
BSM
Trustpilot
Use them all the time! Call out for broken compressor they always comes same ray, unlike others iv used in the past! Highly recommend!
L Compton
Trustpilot
Nothings a problem they always have a friendly solution . Good telephone service quick response and well manufactured quality engineering products. Pound for pound in the long run these products stand the testament of time saving productivity time and money.
John
Trustpilot
True industrial engineering quality valves and parts with correct gauge wall thicknesses. Values for money as all items are reasonably priced for true quality items. People answer the telephone and solve any issues if required.
Tony Stevens
Trustpilot
Great service, quick delivery, very easy website to use good prices, will use again
Rodolfo Calansingin
Trustpilot
Been buying Parts ,very good service,Fast delivery
Adrian Marshall
Trustpilot
Great item with an easy web site to use, fast delivery.
Mark Collenette
Trustpilot
Amazing service! Ordered one day, delivered the next! Thank you!
Gerry Dance
Trustpilot
My enquiry to source a part for an old but faithful compressor was soon sorted by Jade. I purchased the required parts and they arrived the very next day! Excellent, friendly and fast service. Thank you all.
David Darbyshire
Trustpilot
Great to deal with, website easy to use and chat function works very well. Very quick delivery.
JA Partners
Trustpilot
Always a pleasure! Thanks CAS UK!
Tony Stevens
Trustpilot
Great website easy to use and you can fine all service kits parts for your compressors.
KS
Trustpilot
Easy to use website, Fast and efficient. 10/10 Will use again
Guy
Trustpilot
Really please with my compressor and very good delivery terms and timescal. Will definitely use tan air compressors again in the future. A+++++
Ricky Patterson
Trustpilot
Delivered the correct items on time
Jeremy Oliver
Had a small issue with a compressor Jason was on to the problem and was able to steer me through with his expert help remotely IMPRESSED
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